PHISHING SCAMS
Please be assured that Box Elder County Credit Union will never send you an email requesting important personal information such as your name, account numbers, date of birth and/or social security number.
In addition, if you receive an email that appears to be from CUNA (Credit Union National Association) warning you to update your account log in information. The email may look legitimate with an official CUNA logo and America's Credit Union' s logo. It also has a copyright user name and password. The email message says, "During our regular accounts verification, it has come to our attention that your credit union account may be slightly of out date or incomplete. The irregularity can and must be fixed the the CUNA confirmation process that takes less than 10 minutes to complete."
The message also warns that if the member does not update their information that their account will be restricted and the member won't be able to access their accounts online, pay their monthly bills and/or download web-statements.
THIS IS AN ILLEGAL "PHISHING SCAM." WE WILL NEVER ASK YOU FOR THIS TYPE OF INFORMATION VIA EMAIL.
Consumers can protect themselves from this latest identity theft scam by following these useful tips, which were developed by the Federal Trade Commission:
If you get an email that warns you, with little or no notice, that an account of yours will be shut down unless you reconfirm your billing information, do not reply or click on the link in the email. Instead, contact the company cited in the email using a telephone number or Web site address you know to be genuine.
Avoid emailing personal and financial information. Before submitting financial information through a Web site, look for the "lock" icon on the browser's status bar. It signals that your information is secure during transmission.
Review credit card and bank account statements as soon as you receive them to determine whether there are any unauthorized charges. If your statement is late by more than a couple of days, call your credit card company or bank to confirm your billing address and account balances.
Report suspicious activity to the FTC. Send the actual spam to uce@ftc.gov. If you believe you've been scammed, file your complaint at www.ftc.gov, and then visit the FTC's Identity Theft Web site to learn how to minimize your risk of damage from identity theft.
